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Automotive Dealership Receptionist

15/12/2025
15/01/2026
Permanent - Full Time
Mercedes-Benz Berwick
Reception

Mercedes-Benz Berwick is a prestigious dealership success story, having achieved Metro Retailer of the Year consecutively and been named a Circle of Excellence recipient.

First impressions count! To support our Mercedes-Benz Certified Pre-Owned Sales Department, we are recruiting a professional receptionist with strong interpersonal and communication skills to serve as the first point of contact, both on the phone and in person. 

Job Description

Key responsibilities:

  • Meeting and greeting all visitors
  • Answer incoming phone calls
  • Maintain customer database
  • Liaise with customers, suppliers and couriers, ensuring concise and timely communication at all times
  • Maintaining and ordering stationery and other supplies as required
  • Maintain the presentation of reception, lounge and other areas (as needed)
  • Distribution of daily incoming and outgoing mail
  • General support to the administration and management teams
  • Other ad-hoc duties to ensure that we present at the very best standards
     

Desired Skills and Experience

The ideal candidate will have the following attributes:

  • Ideally, you will have dealership experience in a similar role, seeking an opportunity to work with the best in prestige dealership. 
  • Excellent interpersonal communication skills – first impressions count
  • Sound written and numeric skills
  • MS Word, Outlook and Excel knowledge
  • Strong attention to detail
  • Comfortable working in a fast-paced environment 
  • Initiative, enthusiasm and a positive can-do attitude
  • Neat, professional presentation

On Offer: 

  • Due to the varying levels of experience we get presented with, salary is negotiated based on experience. 
  • Hours - 5 days per week, including Saturdays, with a day off during the week.
  • Continuous training and development investment in your career. 
  • Outstanding career growth opportunities throughout the group.
  • Extensive training both internally and with the manufacturer
  • Access to Patterson Cheney group discounts across Sales, Service, Parts, Insurance, and Finance.
  • Job security with a strong and growing, independent, privately owned business
  • Employee Assistance Program.
  • Above all, lots of support, opportunity and fun.

How do I apply?
Please click to apply.

The successful applicant will be required to undertake a National Police Check.

Mercedes-Benz Berwick is part of the Patterson Cheney Group and employs approximately 1000 team members. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Isuzu UTE, Mahindra and multiple truck brands). We have served our customers since 1915, and our success has been built on a strong foundation of customer service. With strong independent family business values and behaviours, we emphasise enjoying our work.
  
We take pride in being an equal opportunity employer, seeking to employ qualified candidates of any gender, race, religion, or age who have the right to work in Australia. We will not be taking agency candidates.

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