Patterson Cheney Toyota is an iconic, award-winning team that has previously achieved Toyota Australia’s Dealer of the Year (VIC/TAS), Gold Sales Excellence (the best in Australia!), and AIA Employer of the Year in 2023, 2024, and 2025.
These accolades are a testament to our team's hard work, dedication, and unwavering commitment to exceptional customer service and support.
Job Description
We are seeking an enthusiastic and driven Sales Manager to lead our dynamic sales team. This role will oversee new-vehicle sales, aftercare, sales administration, and manage both retail and fleet sales, ensuring our team delivers exceptional service and meets sales targets. The ideal candidate will have a passion and experience in the industry, outstanding leadership skills, and a proven track record in sales management.
Key Responsibilities:
Develop and implement effective sales plans to meet revenue targets, gross profit (GP), and foster business growth.
Build and maintain robust relationships with customers, including fleet operators, businesses, and government agencies.
Identify new sales opportunities and grow the customer base through proactive networking and lead generation.
Provide guidance and support to the sales team, ensuring they have the necessary tools and training to succeed.
Monitor sales performance, analyse market trends, and identify areas for improvement or adjustments in sales strategies.
Partner with the Finance and Insurance Team, leveraging their expertise and support to close deals effectively.
Collaborate with the stock coordination team, overseeing stock availability, deliveries, and end-of-month processes.
Work with customer care to improve the customer experience, maximising sales opportunities, delivering 5-star service and boosting retention.
Develop and execute impactful promotional campaigns and initiatives in partnership with the marketing team.
Build and maintain strong relationships with Toyota Australia to ensure alignment and support for dealership objectives.
Collaborate with marketing to utilise the PMA (Primary Market Area) for targeted promotions and outreach.
Work with service, parts, and pre-delivery teams to ensure seamless operations, prioritising customer satisfaction.
Desired Skills and Experience
So, who are we looking for?
Extensive sales management in a dealership environment, leading a high-volume active department.
Eager to be at the forefront and lead by example
Understand the key performance indicators, including end-of-month procedures and analysing top and bottom-line performance.
Sales savvy - dedicated to shifting the perspective to focus on the best customer experiences.
Able to lead by understanding your team and driving peak performance.
Ability to establish robust relationships with key internal and external stakeholders.
Familiarity with CRM software, ideally Tune and Pentana, along with other sales tools to effectively manage leads, contacts, and sales pipelines.
A proactive strategy for developing new business
Bring personality, fun, and a creative flair to achieve success.
Toyota Experience will be highly desirable.
On Offer:
Competitive pay structure that rewards your hard work and achievements.
Join the dealership leadership team, contributing to making a difference.
Enjoy pathways for career advancement and skill enhancement.
Take advantage of Patterson Cheney Cars and Trucks discounts
Join a fantastic team where collaboration and support are at the core of our culture.
Career development and future opportunities await the right person.
How do I apply?
Don’t miss out, click to apply.
The successful applicant will be required to undertake a National Police Check.
Patterson Cheney Toyota is a part of Patterson Cheney, which currently has approximately 1000 team members. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Holden, Isuzu and multiple truck brands). We have served our customers since 1915, and our success has been built on a strong foundation of customer service. With independent, solid family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer, seeking to employ qualified candidates of any gender, race, religion, or age who have full rights to work in Australia. We will not be taking agency candidates.
