Patterson Cheney Toyota is an iconic dealership with a history of accolades, including Toyota Australia’s Dealer of the Year (VIC/TAS) and Gold Sales Excellence. Our team's dedication to exceptional customer support is reflected in our numerous awards.
These accolades reflect our team's hard work, dedication, and steadfast commitment to outstanding customer service and support.
We are looking for an enthusiastic and motivated Pre-Owned Vehicle (POV) Sales Manager. This is a great opportunity to lead our vibrant sales team in delivering top customer service and strong sales results.
Job Description
Responsibilities:
Motivate the used vehicle sales team to achieve sales targets and improve customer satisfaction.
Manage the sales process by assisting customers with inquiries, test drives, and vehicle presentations.
Maintain an organised and well-merchandised showroom and yard, ensuring vehicles are clean and presented to the highest standards.
Research competitors and industry trends to inform pricing strategies and product offerings.
Oversee inventory levels, manage vehicle orders, coordinate trade-ins, and ensure a diverse selection of used cars.
Address customer concerns promptly and professionally, ensuring a positive experience.
Analyse sales performance, identify areas for improvement, and implement corrective actions.
Maintain accurate records related to sales activities, customer interactions, and inventory management.
Stay updated on product knowledge, industry developments, and dealership promotions.
Manage the department's administrative and operational tasks as assigned by the General Sales Manager.
Desired Skills and Experience
Requirements:
Previous experience in automotive POV Sales Manager.
Experience in valuing and buying with a strong understanding of the market.
Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.
Strong organisational skills and attention to detail, ensuring accuracy in sales documentation and inventory management.
A passion for delivering exceptional customer service and a commitment to customer satisfaction.
Ability to work effectively in a fast-paced, team-oriented environment.
Proficiency in using CRM software, Microsoft Office Suite, and other sales tools.
Valid driver's license and a clean driving record.
On Offer:
Competitive salary package with UNCAPPED high on-target earnings
Opportunity to be a part of the dealership leadership team
Access to dealership discounts
Job security with a strong and growing, independent family-owned business
Team development events, food trucks, and working with a supportive team.
Employee Assistance Program
How do I apply?
Don’t miss out, click to apply.
The successful applicant will be required to undertake a National Police Check.
Patterson Cheney Toyota is a part of Patterson Cheney, which currently has approximately 1000 team members. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Holden, Isuzu and multiple truck brands). We have served our customers since 1915, and our success has been built on a strong foundation of customer service. With independent, solid family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer, seeking to employ qualified candidates of any gender, race, religion, or age who have full rights to work in Australia. We will not be taking agency candidates.
